Help & FAQs
Hello! We want to help you get quick answers.
Here are the top questions we get asked.
We accept payment via bank transfer, debit/credit card, and mobile payment options.
Delivery times within Lagos are typically 1-2 business days, while delivery to other parts of Nigeria can take 2-4 business days. International deliveries may take longer depending on your location.
We offer free shipping on orders above N50,000 within Nigeria.
We accept returns within 7 days of delivery if the item is unused and in its original packaging.
Yes, you can cancel your order within 24 hours of placing it. Please contact us as soon as possible to request a cancellation.
We have a size chart on our website that you can use to determine your correct size. If you need further assistance, please contact our customer service team.
Yes, we offer gift wrapping services for free. Please select the gift wrapping option at checkout.
Yes, please contact our customer service team with the details of the item you are looking for and we will do our best to source it for you.
Our privacy policy outlines how we collect, use, and protect your personal information. You can read our full privacy policy on our website.
You can contact us via phone, email, or WhatsApp. Our contact details are listed on our website. We typically respond to inquiries within 24 hours.